Home support workers across Aotearoa are facing significant financial strain following the cancellation of pay equity claims, with new analysis revealing an average loss of nearly $28,000 in expected income.
The findings highlight the ongoing impact on a workforce made up largely of low-paid women, many of whom provide essential care to older people and those with disabilities in communities nationwide. The loss of income is being felt not just by workers, but also by their whānau, as rising living costs continue to put pressure on household budgets.
The financial gap is translating into real-world hardship, with workers struggling to cover basic expenses while continuing to deliver critical frontline services. The situation is also raising concerns about the long-term sustainability of the care sector, as pay disparities make it increasingly difficult to attract and retain staff.
Workforce pressures are already being felt, with reports of burnout, staff shortages, and increasing demand for services as the population ages. Without improved pay and conditions, there are fears that care services could face further strain, impacting the quality and availability of support for vulnerable communities.
Beyond the financial impact, the issue is also being framed as one of dignity and recognition. Home support workers play a vital role in supporting the wellbeing of older and disabled people, yet the removal of pay equity pathways is seen as undermining the value of their work.
There are growing calls for immediate government action to address both the lost income and the broader issue of gender-based pay inequity. Proposals include reinstating pay equity processes, increasing funding for the care sector, and implementing policies that ensure fair pay for work of equal value.
The issue is also gaining international attention, with co
ncerns around pay equity being raised at the United Nations, adding further pressure on New Zealand to address disparities in wages and employment conditions.
As debate continues, the impact on workers, whānau, and essential services remains a central concern, with calls for a renewed focus on fairness, sustainability, and recognition within the care sector.









