July 11, 2016
Measurements make Whanau Ora accountable
North Island Whanau Ora providers have gathered in Auckland to compare notes and celebrate how far they have come in the two years since the first Te Pou Matakana conference.
Awerangi Tamihere, the Director of Strategy, Innovation & Design at west Auckland’s Waipareira Trust, says the commissioning agency model has unleashed innovation and put the needs of whanau first.
She says the work has been accompanied with research and collection of data which will be shared at the two-day hui.
"Our providers are now providing really good results and measuring what matters to whanau. Measuring what has changed for whanau, what is the impact for whanau. So it's moved away from what are the volumes we need to meet for contracts, what are the outputs we need for contracts to totally being accountable to whanau," she says.
Awerangi Tamihere says Whanau Ora is leading edge globally, and a number of international experts in service delivery has come to conference not only to share their ideas but to learn from what is happening in Aotearoa.
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