January 28, 2013
Waipareira system improves whanau ora delivery


A computer system designed by Te Whānau ō Waipareira Trust to allow it to keep track of whānau ora clients is being picked up by other providers.
Deputy Chief Executive Steve Keung says Whānau Tahi Navigator, which is built with the Microsoft Dynamics customer relationship management software, is also being looked at by other social service providers here and overseas.
It’s designed to capture information from a wide range of sources so providers can integrate and streamline access to services like healthcare, justice, education and social services.
He says as organisations shift from paper-based information systems, they are looking for tools that improve decision making.
“A number of systems have come in but actually have been developed because the funders wanted a report. Whānau Tahi was different in that it was built actually with the whanau in mind, with the individual. That’s the key difference. With Whānau Ora it needed a system where it was whanau-centric”.
Steve Keung says the next step for Waipareira is to integrate Whānau Tahi Navigator with Medtech 32, the software product used by the vast majority of GPs and other community services providers in New Zealand to manage their practices.
He haangarau pai kei te whaaia
Kei te whai ētahi atu rātonga pāpori kia mau ake i ā rātou te hōtaka rorohiko i waihangatia ai e Te Whānau ō Waipareira.
Ko te Whānau Tahi Navigator te ingoa ō te hōtaka rorohiko nei, ā, ko tāna mahi he aruaru i ngā nekenekehanga ō ngā whānau e āwhinatia ana e te Whānau ō Waipareira.
Hei tā te tāhuhu rangapū tuarua ō Te Whānau ō Waipareira, ā Steve Keung, kei te pupuri te hōtaka nei i ngā kōrero whānui katoa ā te rangai mātauranga, te rangai hauora, te rangai tūre me te rangai pāpori e pā ana ki tēnā whānau, ki tēnā whānau.
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